Refund policy

Thanks for shopping at NuShu

We hope you love your purchase! However, If you’re not completely satisfied we’re here to help.

RETURNS

In the unlikely event you wish to return your goods, we offer a strict 14 days returns policy for non- sale items. Sale items are non returnable..

Please note, goods returned outside of this time scale will be returned to you.

To be eligible for a return, goods must be unused and in the same condition that you received it. Your item must be in its original packaging with labels attached.

We reserve the right to refuse a refund if the returned item is not full fit for resale. Your item needs to have the receipt or proof of purchase.

Please return your goods to our NuShu Store.  The address is as follows:

NuShu Rawtenstall 

59 Bank St, Rawtenstall, Rossendale.  BB4 7QN

REFUNDS
Once we receive and inspect your item we will notify you on the status of your refund.

If your return is approved, we will initiate a refund minus shipping costs to your original method of payment. Please allow 3 – 5 working days.

SHIPPING
You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.